Contact
Tell us what you need,
we reply within a day.
A question about your books, an idea we should build, or a firm with fifty client files? Pick your lane below — every message lands straight with the Ollie Books team, never a support queue.
How can we help?
Pick the lane that fits.
FAQ
Before you reach out
The things people usually want to know before they send a message.
Still stuck? Reach the team directly at [email protected]
How fast will I hear back?
Every message lands straight with the Ollie Books team, not a support queue. We reply inside one business day — usually much faster.
I found a bug. What should I include?
The more specific the better: what you asked, which company file it touched, and what happened versus what you expected. Screenshots help but aren't required.
I have a feature idea — will you actually read it?
Yes. The roadmap is shaped by what owners and accountants ask for. Every idea is read by the people building Ollie Books, and we'll tell you where it lands.
I run an accounting or bookkeeping firm — who do I talk to?
Pick the firms and partnerships card. Tell us how many client books you manage and what you need — per-client scoping, volume pricing, SSO — and we'll come back with a real plan. Press and partnership inquiries go through the same card, straight to the founder.
Do you store my financial data?
No. Ollie Books is a pure pass-through connector — every number is fetched live from QuickBooks the moment you ask and streamed straight to Claude. Nothing is ever written to disk.